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The board of directors is a group that has a ________ duty to ensure that the company is run consistently with ________ interests of the owners,or shareholders of a corporation and that acts as an ________ between the shareholders and management.


A) legal; short-term; intermediary
B) sworn; long-term; advisor
C) fiduciary; long-term; intermediary
D) formal; short-term; advisor

E) C) and D)
F) None of the above

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As firms downsize,a control system based on rewards and culture becomes dysfunctional.

A) True
B) False

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For young managers who see themselves as free agents,behavioral controls such as rewards and culture can be an effective way to enhance organizational loyalty.

A) True
B) False

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Rules and regulations are examples of ________ and ________.


A) controls; behaviors
B) controls; norms
C) boundaries; behaviors
D) boundaries; constraints

E) B) and D)
F) A) and D)

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Effective boundaries and constraints


A) tend to inhibit efficiency and effectiveness.
B) distract employees who are trying to focus on organizational priorities.
C) minimize improper and unethical conduct.
D) tend to limit organizational growth.

E) A) and B)
F) A) and C)

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External governance control mechanisms include all the following except


A) auditors.
B) analysts.
C) competitors.
D) media.

E) B) and C)
F) A) and C)

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Research has shown that executives who have large holdings of stock in their firm are more likely to have diversification strategies more consistent with shareholder interests,like increasing long-term returns.

A) True
B) False

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Which of the following statements about action plans is true?


A) Action plans should permit a degree of autonomy to managers and not be constrained by budgets.
B) Action plans must be specific so that managers have a clear understanding of the resource requirements necessary to implement the plan.
C) Action plans should not be constrained by a time frame in order to allow for modification.
D) Action plans should hold employees accountable for the implementation.

E) None of the above
F) A) and B)

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Most organizations with strong cultures and a sound system of rewards and incentives can eventually internalize boundaries rather than use explicit rules and regulations.Which of the following is not a technique for moving in that direction?


A) Hire people who identify with the dominant values of the organization.
B) Develop managerial role models.
C) Minimize training and indoctrination.
D) Align reward systems with organizational goals and objectives.

E) A) and C)
F) B) and C)

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The traditional approach to strategic control relies on feedback from performance measurement to formulate strategy.

A) True
B) False

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Which of the following is not one of the characteristics of a contemporary control system?


A) It is a key catalyst for an ongoing debate about underlying data, assumptions, and action plans.
B) It must focus on constantly changing information that is strategically important.
C) It circumvents the need for face-to-face meetings among superiors, subordinates, and peers.
D) It generates information that is important enough to demand regular and frequent attention.

E) A) and C)
F) None of the above

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Brent Beshore,CEO of adventur.es,a private investment firm,walks around the office every day thanking people for their contributions.What purpose does this serve in terms of attaining behavioral control?


A) It reminds employees of adventur.es rules and regulations.
B) It helps reinforce and sustain the adventur.es culture.
C) It demonstrates to employees the importance of articulating explicit goals and objectives.
D) It makes the adventur.es reward system very explicit.

E) A) and B)
F) A) and C)

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The failure of many auditing firms to raise red flags about accounting irregularities in companies such as Enron and WorldCom is generally attributed to all the following factors except the


A) desire to get future auditing contracts from the company.
B) desire to get consulting work from the company because most audit firms also do consulting work.
C) fact that auditors are appointed by the firm.
D) failure of U.S. audit firms to hire technically qualified professionals.

E) B) and D)
F) B) and C)

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Double-loop learning in the contemporary approach to strategic control means that the organizational assumptions,premises,goals and strategies are occasionally monitored,tested,and reviewed.

A) True
B) False

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Which of the following is not a characteristic of effective reward and incentive systems?


A) Performance measures are clear and highly visible.
B) The structure is fixed to assure employees of consistency.
C) The compensation system is perceived as fair and equitable.
D) Objectives are well understood, and broadly accepted.

E) C) and D)
F) All of the above

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Takeover constraint describes


A) constraints placed by the firm on raiders who want to take over the firm.
B) legal constraints that limit the ability of the raiders to acquire a firm.
C) provisions in the charter of a company that prevents it from attempting a takeover of other companies.
D) the risk of being acquired by a hostile raider.

E) B) and D)
F) B) and C)

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In contemporary control systems,data and information generated are best interpreted and discussed in online forums,in order to have traceability of the discussion.

A) True
B) False

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The primary participants in corporate governance,according to Monks and Minow,are the shareholders,board of directors,and employees.

A) True
B) False

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Chesapeake Energy set a goal to improve workplace safety.To reinforce this,one year it gave out over 8 million USD in safety bonuses to over 6000 employees for following safe work practices.This served to create


A) happy employees because they got more free time.
B) an effective reward and incentive program because it reinforced commitment to goals.
C) a new mission statement for the company.
D) an effective incentive program because employees worked harder.

E) B) and C)
F) C) and D)

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For firms competing in highly unstable and turbulent industries,traditional strategic controls are most appropriate.

A) True
B) False

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