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Exam 11: Strategic Leadership: Creating a Learning Organization and an Ethical Organization

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Question 51

Multiple Choice

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Coercive power is the

A) power exercised by use of fear of punishment for errors of omission or commission by employees.
B) power of persuasion exercised by a charismatic leader to get compliance from reluctant subordinates.
C) arises from manager access, control, and distribution of information that is not freely available to everyone in an organization.
D) ability of the leader or manager to confer rewards for positive behaviors or outcomes.

E) B) and D)
F) None of the above

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Question 52

True/False

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Ethical crises are bad for organization reputation,but they rarely have any financial consequences.

A) True
B) False

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Question 53

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A strategic vision provides many benefits.Which of the following is not one of those benefits?

Internal benchmarking is discouraged in most organizations because it creates competition and internal rivalries that are counterproductive.

Many situations that a firm faces have regular,identifiable patterns.Leaders tend to handle such routines by establishing ________ or ________ to be followed that can be applied ________ to each occurrence.

There can be a high-integrity organization without high-integrity individuals.

Explain why the leadership activities of (1)setting a direction,(2)designing the organization,and (3)nurturing a culture dedicated to excellence and ethical behavior are independent.

Codes of conduct help employees from diverse backgrounds to work more effectively across cultural backgrounds.

Raytheon,a 24 billion USD defense contractor,incorporated into its Leadership Assessment Instrument the requirement of managers to maintain unequivocal commitment to honesty,truth and ethics in every facet of behavior and to conform with the letter and intent of company policies while working to affect any necessary policy change.This is an example of a

A strong ethical orientation can have ________ on employee commitment and motivation to excel.

Choose the best answer: Leaders play a key role in developing and sustaining organization

The central key to empowerment in a learning organization is

For a firm to become a highly ethical organization,it must have several key elements: role models; corporate credos and codes of conduct; reward and evaluation systems; and policies and procedures.Explain briefly each of these elements.

Empathy,one of the components of emotional intelligence (EI),refers to personal proficiency in managing relationships and building networks.

According to the textbook,________ and ________ must accept personal responsibility for developing and strengthening ethical behavior throughout the organization.

While carefully developed policies and procedures guide behavior,they need to be reinforced with all the following except

The tendency of many individuals to invest further in decisions providing positive performance feedback is referred to as escalation.

Former GVO marketing director,David Lieberman,tells a story about a new product idea proposed by a creative person.The idea was loved by everyone except a high-ranking manufacturing representative who rejected the idea because the new proposal involved a color change which he implied would create a spare-parts problem.Because his experience in manufacturing involved cost cutting,lean inventories and focus,he could not conceive of how this new product proposal would be good for innovation.This is an example of what kind of organizational barrier?

Which of the following is not a guideline an organization can use to promote the challenging of the status quo?

Research supports that there are many potential benefits of an ethical organization,including that there is a strong and consistent relationship between ethical performance and measures of financial performance.