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Employee engagement is most likely to be facilitated by


A) transformational leadership.
B) unstructured interviews.
C) halo errors.
D) human factors psychology.

E) B) and D)
F) A) and C)

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Which profession is most likely to be concerned with the effect of supervisors' management styles on worker motivation and productivity?


A) developmental psychology
B) social psychology
C) industrial-organizational psychology
D) cognitive psychology

E) B) and C)
F) None of the above

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The most frequently occurring score in a distribution of scores is the


A) mode.
B) median.
C) standard deviation.
D) mean.

E) A) and C)
F) None of the above

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The standard deviation is a measure of


A) central tendency.
B) variation.
C) statistical significance.
D) correlation.

E) B) and C)
F) All of the above

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A normal curve would approximate the distribution of


A) males and females in the total American population.
B) American children enrolled in each of the first through sixth grades.
C) the physical heights of all American women.
D) all of these data.

E) A) and B)
F) A) and C)

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Although Dominick's psychology class is sometimes longer or shorter than usual,on average each class is 50 minutes.If the lengths of these classes form a normal curve,which statistic would enable Dominick to estimate the probability that any single class will last somewhere between 47 and 53 minutes?


A) range
B) median
C) correlation coefficient
D) standard deviation

E) A) and D)
F) C) and D)

Correct Answer

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Those who view their work as a fulfilling and socially useful activity are said to view work as a


A) job.
B) calling.
C) career.
D) contract.

E) B) and D)
F) A) and C)

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A completely focused state of consciousness resulting from optimal engagement of one's skills is called


A) charisma.
B) 360-degree feedback.
C) transformational leadership.
D) flow.

E) B) and D)
F) B) and C)

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Describe how a company might initiate annual reviews of employee performance without discouraging worker satisfaction and engagement.

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An engineer who understands how to design and use a home theater system may find it hard to mentally simulate what it's like not to know how to operate the system.The engineer's difficulty illustrates


A) a voice effect.
B) 360-degree feedback.
C) the curse of knowledge.
D) the interviewer illusion.

E) C) and D)
F) A) and B)

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Managers who set standards and keep a group focused on its goals are said to excel in


A) task leadership.
B) 360-degree feedback.
C) a democratic management style.
D) human factors psychology.

E) C) and D)
F) A) and C)

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Julia is a highly skilled professional violinist.She often becomes so focused and energized by her challenging practice sessions that they last hours longer than she had planned.Her experience best illustrates the concept of


A) flow.
B) task leadership.
C) human factors psychology.
D) 360-degree feedback.

E) None of the above
F) C) and D)

Correct Answer

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After his property was vandalized by a small group of teenagers,Mr.Mahmood concluded that most teenagers are irresponsible and delinquent.Mr.Mahmood ought to be reminded that accurate generalizations depend on


A) an awareness of regression toward the mean.
B) constructing a scatterplot.
C) the observation of representative samples.
D) the selection of samples from a skewed population.

E) B) and D)
F) B) and C)

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Professor Chang displays the relationship between the height and weight measurements of over 500 randomly selected people on a scatterplot.The points on the scatterplot are most likely clustered in a pattern that


A) resembles a U-shaped curve.
B) extends from the upper left to the lower right of the plot.
C) resembles a bell-shaped curve.
D) extends from the lower left to the upper right of the plot

E) B) and C)
F) None of the above

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Which of the following events is the most probable?


A) flipping 6 or more heads in 10 coin flips
B) flipping 60 or more heads in 100 coin flips
C) flipping 600 or more heads in 1000 coin flips
D) All these events are equally probable.

E) A) and B)
F) All of the above

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Dr.Eisenberg develops behavior rating scales for use by company supervisors to appraise the performance of workers and make decisions about job promotions.His work best illustrates that of a(n) ________ psychologist.


A) clinical
B) personnel
C) organizational
D) human factors

E) A) and B)
F) B) and C)

Correct Answer

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After discovering that their company's best software developers are highly analytical,personnel psychologists focused their employment ads for additional software developers less on applicants' experience and more on their ability to engage in logical problem solving.This best illustrates their commitment to


A) 360-degree feedback.
B) social leadership.
C) structured interviews.
D) a strengths-based selection system.

E) A) and C)
F) C) and D)

Correct Answer

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Random samples provide ________ estimates of population averages if the samples have small ________.


A) good;means
B) good;standard deviations
C) poor;means
D) poor;standard deviations

E) C) and D)
F) None of the above

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Which of the following provides only a rough indication of the degree of variation among a set of scores?


A) correlation coefficient
B) scatterplot
C) range
D) median

E) C) and D)
F) B) and C)

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Two students in an art class are at least 20 years older than the others.Which measure of variation of class members' ages is most affected by the ages of these two students?


A) standard deviation
B) mode
C) median
D) range

E) A) and B)
F) A) and C)

Correct Answer

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