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Which of the following would be classified as an appraisal cost on a quality cost report?


A) Re-entering data because of keying errors.
B) Quality data gathering, analysis, and reporting.
C) Debugging software errors.
D) Test and inspection of in-process goods.

E) None of the above
F) A) and B)

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Which of the following would be classified as an appraisal cost on a quality cost report?


A) Quality circles.
B) Downtime caused by quality problems.
C) Supplies used in testing and inspection.
D) Quality engineering.

E) All of the above
F) A) and D)

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What would be the total appraisal cost appearing on the quality cost report?


A) $269,000
B) $170,000
C) $136,000
D) $78,000

E) All of the above
F) A) and B)

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What would be the total prevention cost appearing on the quality cost report?


A) $133,000
B) $154,000
C) $131,000
D) $115,000

E) All of the above
F) B) and D)

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What would be the total external failure cost appearing on the quality cost report?


A) $90,000
B) $551,000
C) $121,000
D) $282,000

E) A) and C)
F) None of the above

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What would be the total internal failure cost appearing on the quality cost report?


A) $124,000
B) $113,000
C) $121,000
D) $64,000

E) B) and D)
F) A) and B)

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A product can have a high quality design but have a low quality of conformance.

A) True
B) False

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ISO 9000 certification is relatively easy to achieve because little documentation on quality control procedures is needed.

A) True
B) False

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What would be the total internal failure cost appearing on the quality cost report?


A) $161,000
B) $129,000
C) $139,000
D) $170,000

E) None of the above
F) B) and C)

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What would be the total prevention cost appearing on the quality cost report?


A) $57,000
B) $77,000
C) $48,000
D) $86,000

E) None of the above
F) A) and D)

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Which of the following would be classified as an internal failure cost on a quality cost report?


A) Warranty repairs and replacements.
B) Supplies used in testing and inspection.
C) Debugging software errors.
D) Final product testing and inspection.

E) None of the above
F) C) and D)

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If a company wants to decrease its total quality cost, it would usually be best to spend more money on:


A) prevention.
B) internal and external failure.
C) prevention and internal failure.
D) appraisal and external failure.
E) appraisal and internal failure.

F) A) and C)
G) B) and C)

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Which of the following would be classified as an internal failure cost on a quality cost report?


A) Re-entering data because of keying errors.
B) Final product testing and inspection.
C) Supplies used in testing and inspection.
D) Depreciation of test equipment.

E) None of the above
F) A) and C)

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Quality of conformance is the degree to which an actual product meets its design specifications and is free of defects or other problems that might affect appearance or performance.

A) True
B) False

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What would be the total internal failure cost appearing on the quality cost report?


A) $104,000
B) $65,000
C) $79,000
D) $52,000

E) None of the above
F) A) and C)

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Which of the following would be classified as an external failure cost on a quality cost report?


A) Depreciation of test equipment.
B) Re-entering data because of keying errors.
C) Rework labor and overhead.
D) Liability arising from defective products.

E) None of the above
F) B) and D)

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Which of the following would be classified as a prevention cost on a quality cost report?


A) Quality improvement projects.
B) Disposal of defective products.
C) Depreciation of test equipment.
D) Final product testing and inspection.

E) B) and C)
F) A) and D)

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Harvie Company's quality cost report is to be based on the following data: Harvie Company's quality cost report is to be based on the following data:    Required: Prepare a Quality Cost Report in good form with separate sections for prevention costs, appraisal costs, internal failure costs, and external failure costs. Required: Prepare a Quality Cost Report in good form with separate sections for prevention costs, appraisal costs, internal failure costs, and external failure costs.

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Galati Company's quality cost report is to be based on the following data: Galati Company's quality cost report is to be based on the following data:   Required: Prepare a Quality Cost Report in good form with separate sections for prevention costs, appraisal costs, internal failure costs, and external failure costs. Required: Prepare a Quality Cost Report in good form with separate sections for prevention costs, appraisal costs, internal failure costs, and external failure costs.

Correct Answer

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Which of the following would be classified as an external failure cost on a quality cost report?


A) Net cost of scrap.
B) Product recalls.
C) Rework labor and overhead.
D) Downtime caused by quality problems.

E) A) and D)
F) A) and C)

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