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Exam 17: Psychology at Work

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Question 21

Multiple Choice

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To increase employee productivity, industrial-organizational psychologists advise managers to

A) adopt a directive leadership style.
B) adopt a democratic leadership style.
C) instill competitiveness in each employee.
D) deal with employees according to their individual motives.

E) B) and C)
F) A) and D)

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Question 22

Multiple Choice

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Those who view their work as a necessary but personally unfulfilling way to make money are said to view work as a

A) contract.
B) job.
C) calling.
D) career.

E) All of the above
F) A) and D)

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Question 23

Multiple Choice

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Carlos is so friendly and likable that his job supervisors and co-workers often appraise his work skills and performance more positively than is actually warranted. This best illustrates evaluators' vulnerability to

Personnel psychology is one of the main subfields of

Engaged employees are likely to

A company executive enhances the success of her sales department by sending a congratulatory note to department employees who exceed their monthly sales quotas. The executive is most clearly making effective use of

Modifying management practices and work assignments to increase employee engagement best illustrates the professional concerns of

Chief executives who inspire their colleagues to "transcend their own self-interests for the sake of the collective" demonstrate

Shauna is a company executive who encourages employees to voice their opinions and to participate in developing workplace rules and production goals. Shauna best illustrates

Business units with high levels of employee engagement experience somewhat

Mr. Walters has many years of experience as a personnel officer for a large corporation. He does not review most job applicants' reference files because he is confident of his ability to predict their future work performance based on his direct face-to-face conversations with them. Mr. Walters' confidence best illustrates

People who know how to operate a computer software program often have difficulty imagining what it is like not to know how to operate the program. Their difficulty best illustrates

Designing aircraft instrument displays in such a way as to minimize pilots' misperceptions of flight data would be of most direct interest to

For each performance review, Professor Donnell is evaluated by her students, colleagues, department chair, and research assistants. This best illustrates

Through a task's ups and downs, people best sustain their mood and motivation when they focus on

Expecting every full-time university professor to teach the same number of courses and engage in the same amount of research would

Who first described the concept of flow?

Jeremy is enthusiastically committed to his work within a company who's customer service goals are aligned with his own personal sense of occupational calling. Jeremy best illustrates

The same individual may be either considered a great or an inferior coach depending on the strength of the team and its competition. This best illustrates a shortcoming of

Dr. Iverson conducts research focusing on how management styles influence worker motivation. Dr. Iverson would most accurately be described as a(n)