Question 1

Organizational psychologists are most likely to be involved in

Accepted Answer

A)   matching people's strengths with specific job assignments.
B)   modifying work environments to improve employee engagement.
C)   contributing to the design of user-friendly industrial machines.
D)   designing training programs to prepare unemployed persons for existing jobs.E) All of the above
F) B) and D)

Question 2

You have been hired to examine employee motivation at an organization.You are a(n)

Accepted Answer

A)   social psychologist.
B)   clinical psychologist.
C)   organizational psychologist.
D)   human factors psychologist.E) B) and C)
F) A) and D)

Question 3

You have noticed that everyone at work complains about how the manager evaluates their performance.They repeatedly say that he is unfair and rates them negatively.He may be making

Accepted Answer

A)   halo errors.
B)   severity errors.
C)   leniency errors.
D)   recency errors.E) A) and B)
F) C) and D)

Question 4

All employees of the company where Jill works own 2 percent of the company.This is an example of

Accepted Answer

A)   positive reinforcement.
B)   directive leadership style.
C)   social leadership.
D)   participative management.E) A) and D)
F) A) and C)

Question 5

Performance appraisal scales that specify in detail the precise behaviors that are indicative of poor,adequate,good,and excellent worker performance are most likely to inhibit

Accepted Answer

A)   severity errors.
B)   the experience of flow.
C)   structured interviews.
D)   360-degree feedback.E) All of the above
F) None of the above

Question 6

Scales and checklists on which supervisors indicate the extent to which a worker is productive,follows correct procedures,and attends to customers' needs are designed primarily for the purpose of improving

Accepted Answer

A)   unstructured interviews.
B)   social leadership.
C)   performance appraisal.
D)   a directive style of management.E) A) and B)
F) None of the above

Question 7

Satisfied employees' positive moods at work have most clearly been found to enhance

Accepted Answer

A)   a directive leadership style.
B)   360-degree feedback.
C)   creativity and persistence.
D)   strengths-based leadership.E) A) and D)
F) None of the above

Question 8

Carlos is so friendly and likable that his job supervisors and co-workers often appraise his work skills and performance more positively than is actually warranted.This best illustrates evaluators' vulnerability to

Accepted Answer

A)   human factors psychology.
B)   the interviewer illusion.
C)   the experience of flow.
D)   halo errors.E) All of the above
F) None of the above

Question 9

Structured interviews have more ________ than unstructured interviews.

Accepted Answer

A)   democratic style
B)   leniency errors
C)   predictive accuracy
D)   360-degree feedbackE) A) and B)
F) A) and C)

Question 10

An organizational psychologist would be involved in all of the following EXCEPT

Accepted Answer

A)   analyzing job content.
B)   analyzing organizational structures.
C)   facilitating organizational change.
D)   expanding individual productivity.E) A) and C)
F) A) and B)

Question 11

Rating scales used to record the dependability and productivity of workers are most clearly designed to facilitate

Accepted Answer

A)   flow.
B)   structured interviews.
C)   social leadership.
D)   performance appraisal.E) None of the above
F) A) and D)

Question 12

Managers with a task-leadership style would be most likely to

Accepted Answer

A)   mediate a conflict between two argumentative employees.
B)   give employees a high degree of freedom to develop their own work procedures.
C)   remind employees of the exact deadlines for the completion of work projects.
D)   avoid closely monitoring the productivity of individual employees.E) B) and D)
F) A) and C)

Question 13

Employees who put in work time but invest little passion or energy in their work are described as

Accepted Answer

A)   resilient.
B)   outsourced.
C)   not engaged.
D)   actively disengaged.E) C) and D)
F) A) and B)

Question 14

Miranda is the supervisor in the women's clothing department of a large store.Using a five-point scale,she is rating her workers' dependability,productivity,and so forth.She is using

Accepted Answer

A)   a checklist.
B)   strengths-based leadership.
C)   a graphic rating scale.
D)   a behavior rating scale.E) A) and B)
F) B) and D)

Question 15

Amanda aims to be an effective leader and knows that ______ can be energizing to employees.

Accepted Answer

A)   the use of negative punishments
B)   helping them feel like they belong
C)   a directive leadership style
D)   following specific ordersE) A) and B)
F) C) and D)

Question 16

Employees who enjoy high-quality colleague relationships also engage in their work with more vigor.This best illustrates the value of a work environment that satisfies employees'

Accepted Answer

A)   implementation intentions.
B)   need to belong.
C)   directive style.
D)   charisma.E) None of the above
F) All of the above

Question 17

A psychological consultant develops a test that assesses the extent to which applicants for company sales positions communicate in an honest and animated manner.The consultant's work best illustrates that of a(n)

Accepted Answer

A)   clinical psychologist.
B)   human factors psychologist.
C)   organizational psychologist.
D)   personnel psychologist.E) B) and D)
F) All of the above

Question 18

Encouraging employee productivity through recognition and reward illustrates effective use of

Accepted Answer

A)   flow.
B)   implementation intentions.
C)   operant conditioning.
D)   strengths-based leadership.E) A) and C)
F) A) and D)

Question 19

An individual's ability to motivate and influence others to contribute to their group's success is referred to as

Accepted Answer

A)   positive reinforcement.
B)   leadership.
C)   participative management.
D)   engagement.E) A) and C)
F) None of the above

Question 20

Compared with ineffective managers,those who are effective are more likely to

Accepted Answer

A)   use informal,unstructured interviews when selecting new employees.
B)   exercise a directive management style for achieving organizational goals.
C)   celebrate employees' productivity by providing them with recognition and rewards.
D)   do all of these things.E) B) and D)
F) None of the above

Exam 17: Psychology at Work

All employees of the company where Jill works own 2 percent of the company.This is an example of

Correct AnswerverifiedShow Answer

Miranda is the supervisor in the women's clothing department of a large store.Using a five-point scale,she is rating her workers' dependability,productivity,and so forth.She is using

Correct AnswerverifiedShow Answer

Compared with ineffective managers,those who are effective are more likely to

Correct AnswerverifiedShow Answer

Satisfied employees' positive moods at work have most clearly been found to enhance

Correct AnswerverifiedShow Answer

Managers with a task-leadership style would be most likely to

Correct AnswerverifiedShow Answer

You have noticed that everyone at work complains about how the manager evaluates their performance.They repeatedly say that he is unfair and rates them negatively.He may be making

Correct AnswerverifiedShow Answer

A psychological consultant develops a test that assesses the extent to which applicants for company sales positions communicate in an honest and animated manner.The consultant's work best illustrates that of a(n)

Correct AnswerverifiedShow Answer

Employees who put in work time but invest little passion or energy in their work are described as

Correct AnswerverifiedShow Answer

Encouraging employee productivity through recognition and reward illustrates effective use of

Correct AnswerverifiedShow Answer

Performance appraisal scales that specify in detail the precise behaviors that are indicative of poor,adequate,good,and excellent worker performance are most likely to inhibit

Correct AnswerverifiedShow Answer

You have been hired to examine employee motivation at an organization.You are a(n)

Correct AnswerverifiedShow Answer

Employees who enjoy high-quality colleague relationships also engage in their work with more vigor.This best illustrates the value of a work environment that satisfies employees'

Correct AnswerverifiedShow Answer

Structured interviews have more ________ than unstructured interviews.

Correct AnswerverifiedShow Answer

Rating scales used to record the dependability and productivity of workers are most clearly designed to facilitate

Correct AnswerverifiedShow Answer

Carlos is so friendly and likable that his job supervisors and co-workers often appraise his work skills and performance more positively than is actually warranted.This best illustrates evaluators' vulnerability to

Correct AnswerverifiedShow Answer

Amanda aims to be an effective leader and knows that ______ can be energizing to employees.

Correct AnswerverifiedShow Answer

An organizational psychologist would be involved in all of the following EXCEPT

Correct AnswerverifiedShow Answer

Organizational psychologists are most likely to be involved in

Correct AnswerverifiedShow Answer

Scales and checklists on which supervisors indicate the extent to which a worker is productive,follows correct procedures,and attends to customers' needs are designed primarily for the purpose of improving

Correct AnswerverifiedShow Answer

An individual's ability to motivate and influence others to contribute to their group's success is referred to as

Correct AnswerverifiedShow Answer

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