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All of following are basic factors in the selection of a channel of distribution except the


A) firm's production capability and marketing resources.
B) target market.
C) type of transportation to be used.
D) buying patterns of potential customers.
E) product itself.

F) A) and B)
G) C) and E)

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The makeup of a promotion mix depends on many factors, including a firm's promotional resources and objectives, the target market, the product characteristics, and the feasibility of various promotional methods.

A) True
B) False

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Automobile manufacturers advertise their cars on the Internet, radio, television, and billboards; in newspapers and magazines; and by direct mail. In this example, radio, TV, newspapers, magazines, and direct mail are called advertising _____.


A) targets
B) campaigns
C) strategies
D) blitzes
E) media

F) All of the above
G) C) and D)

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How are department stores defined? Mention several examples of department stores.

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Department stores are large retail estab...

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Staples, Babies 'R' Us, and Petsmart are examples of _____.


A) discount stores
B) traditional specialty stores
C) superstores
D) department stores
E) category killers

F) A) and B)
G) D) and E)

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An intermediary that purchases goods in large quantities, takes title to the merchandise, and then sells it to retailers or business users is called a commission broker.

A) True
B) False

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What is the goal of integrated marketing communications?

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The major goal of integrated marketing c...

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Railroad and truck carriers team up to provide a form of transportation called camelback.

A) True
B) False

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Turner's Garage, an automotive repair shop, sends out a direct-mail offer for a complete tune-up for first-time customers at a greatly reduced price. Which sales promotion objective is Turner's Garage trying to accomplish?


A) Neutralizing competitive promotional offers.
B) Increasing reseller inventories.
C) Boosting sales to current customers.
D) Steadying irregular sales patterns.
E) Drawing new customers.

F) None of the above
G) A) and B)

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A limited-line wholesaler assumes responsibility for a few wholesale services only.

A) True
B) False

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T J Maxx, Burlington Coat Factory, and Marshalls are examples of


A) superstores.
B) off-prices stores.
C) department stores.
D) specialty stores.
E) independent retailers.

F) C) and D)
G) A) and B)

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Sherilyn operates a store called The Gift Garden. Her store sells pottery, candles, crafts, and other knickknacks that make good gifts for family and friends. The Gift Garden is a _____.


A) traditional specialty store
B) supermarket
C) narrow category store
D) department store
E) convenience store

F) A) and E)
G) B) and E)

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Dave Jones's responsibilities at Ford include educating customers, building goodwill for the firm, and providing follow-up service. Dave is a _____.


A) missionary salesperson
B) trade salesperson
C) technical salesperson
D) sales support person
E) creative order taker

F) A) and D)
G) B) and E)

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Which of the following makes radio a potentially effective advertising medium?


A) It can carry a picture.
B) The seller can show the features of the product.
C) Like magazine advertising, it has a long life.
D) It is accessible to consumers.
E) The seller can demonstrate the product.

F) A) and D)
G) B) and D)

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Direct-response marketing occurs when a retailer advertises a product and makes it available through mail or telephone orders.

A) True
B) False

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Nine west manufactures leather goods such as shoes and handbags. Which form of distribution is this company most likely to use ?


A) Exclusive
B) Intensive
C) Comprehensive
D) Agent-driven
E) Selective

F) C) and D)
G) A) and E)

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What is supply chain management, and what are its benefits?

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Supply-chain management is a long-term p...

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Although research into what consumers view as important issues is expensive, it is the most productive way to:


A) define the advertising objectives.
B) analyze the advertising target.
C) determine the issues of an advertising platform.
D) determine the advertising appropriation.
E) select the media to be used.

F) C) and D)
G) B) and C)

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Products such as very expensive wristwatches are distributed using _____ distribution.


A) exclusive
B) patterned
C) selective
D) intentional
E) intensive

F) B) and D)
G) A) and B)

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Radio shack, Toys "R" Us, and Hickory Farms are example of convenience stores.

A) True
B) False

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