Question 1

Discuss why conflict isn't always face-to-face.

Accepted Answer

When teams are geographically dispersed,...

Question 2

An)  _____ is based on authority stemming from hierarchical rank and is responsible for the overall performance of the business unit.

Accepted Answer

A)   focus group
B)   parallel team
C)   interest group
D)   quality circle
E)   management teamF) A) and B)
G) A) and C)

Question 3

To accomplish team goals, leaders

Accepted Answer

A)   should just supervise.
B)   should do real work.
C)   should serve as a resource.
D)   should be an advocate.
E)   should evaluate the final product.F) C) and D)
G) A) and D)

Question 4

_____ make or do things like manufacture, assemble, sell, or provide service.

Accepted Answer

A)   Work teams
B)   Focus groups
C)   Staff departments
D)   Quality circles
E)   Interest groupsF) C) and D)
G) None of the above

Question 5

__________ are physically dispersed and communicate electronically more than they do face-to-face.

Accepted Answer

A)   Parallel teams
B)   Interest groups
C)   Focus groups
D)   Management teams
E)   Virtual teamsF) B) and D)
G) B) and E) E

Question 6

_____ work toward a one-time product, disbanding once their work is completed.

Accepted Answer

A)   Staff departments
B)   Line departments
C)   Work teams
D)   Focus groups
E)   Project and development teamsF) B) and D)
G) B) and C)

Question 7

Under which of the following conditions can social loafing be avoided?

Accepted Answer

A)   Group members do not know each other.
B)   The communication between group members is limited.
C)   Group members believe that others will take advantage of them.
D)   Clear performance goals exist.
E)   The culture supports and rewards individual performance.F) A) and E)
G) A) and C)

Question 8

_____ have control over whom to hire, whom to fire, and what tasks the team will perform.

Accepted Answer

A)   Traditional work teams
B)   Autonomous work teams
C)   Self-designing teams
D)   Interest groups
E)   Focus groupsF) All of the above
G) C) and D)

Question 9

Which of the following is an effective practice in building teams that are cohesive and have high-performance norms?

Accepted Answer

A)   keeping the team as large as possible
B)   publicizing the team's success among superiors
C)   being an autocratic leader
D)   maintaining low entrance standards
E)   tying rewards to individual performanceF) B) and C)
G) C) and D) B

Question 10

In today's business world,

Accepted Answer

A)   people are less involved.
B)   people are better trained.
C)   cooperation is lessened.
D)   culture refers to race and ethnicity.
E)   production is key.F) All of the above
G) A) and E) B

Question 11

To ensure effective teamwork, a team's general purpose should be translated into specific, measurable performance goals.

Accepted Answer

A) True 
 B)False

Question 12

If a highly cohesive group has high performance norms, that group will have the _____ performance.

Accepted Answer

A)   worst
B)   best
C)   mediocre
D)   same
E)   poorestF) A) and B)
G) B) and E)

Question 13

The role of a management team is to

Accepted Answer

A)   manufacture, assemble, or sell things.
B)   coordinate and provide direction to subunits.
C)   develop new products and services.
D)   complete work not normally done by the standard structure.
E)   follow instructions provided by first-line supervisors.F) A) and B)
G) A) and C)

Question 14

Leo is a part of a 20-person team. He most likely feels that he is

Accepted Answer

A)   more important.
B)   less important.
C)   successful.
D)   a participant.
E)   a gopher.F) B) and E)
G) B) and C)

Question 15

_____ differ from other work teams not only by being multicultural but also by often being geographically dispersed, being psychologically distant.

Accepted Answer

A)   Parallel teams
B)   Management teams
C)   Transnational teams
D)   Focus groups
E)   Interest groupsF) A) and B)
G) B) and C)

Question 16

_____ are described as different sets of expectations for how different individuals should behave.

Accepted Answer

A)   Roles
B)   Skills
C)   Capabilities
D)   Abilities
E)   AttributesF) C) and D)
G) A) and E)

Question 17

_____ refers to how attractive the team is to its members, how motivated members are to remain in the team, and the degree to which team members influence one another.

Accepted Answer

A)   Assertiveness
B)   Cohesiveness
C)   Unity-of-command
D)   Collectivism
E)   Locus of controlF) C) and E)
G) None of the above

Question 18

_____ have specific assignments, such as research, and members usually must contribute expert knowledge and judgment.

Accepted Answer

A)   Parallel teams
B)   Staff departments
C)   Work teams
D)   Project and development teams
E)   Quality circlesF) C) and E)
G) A) and B)

Question 19

In the context of working relationships between teams, _____ exist when top management centralizes an activity to which a large number of other units must gain access.

Accepted Answer

A)   service relationships
B)   work flow relationships
C)   liaison relationships
D)   audit relationships
E)   stabilization relationshipsF) C) and E)
G) A) and D)

Question 20

Team-based approaches to work have generated excitement. Used appropriately, teams can be powerfully effective as an)

Accepted Answer

A)   start-up to a large corporation.
B)   building block for organizational structure.
C)   award winning strategy.
D)   marketing strategy.
E)   alternative to evaluation.F) A) and B)
G) B) and D)

Exam 12: Teamwork

Discuss why conflict isn't always face-to-face.

Correct AnswerverifiedWhen teams are geographically dispersed,...View AnswerShow Answer

An) _____ is based on authority stemming from hierarchical rank and is responsible for the overall performance of the business unit.

Correct AnswerverifiedShow Answer

To accomplish team goals, leaders

Correct AnswerverifiedShow Answer

_____ make or do things like manufacture, assemble, sell, or provide service.

Correct AnswerverifiedShow Answer

__________ are physically dispersed and communicate electronically more than they do face-to-face.

Correct AnswerverifiedE

_____ work toward a one-time product, disbanding once their work is completed.

Correct AnswerverifiedShow Answer

Under which of the following conditions can social loafing be avoided?

Correct AnswerverifiedShow Answer

_____ have control over whom to hire, whom to fire, and what tasks the team will perform.

Correct AnswerverifiedShow Answer

Which of the following is an effective practice in building teams that are cohesive and have high-performance norms?

Correct AnswerverifiedB

In today's business world,

Correct AnswerverifiedB

To ensure effective teamwork, a team's general purpose should be translated into specific, measurable performance goals.

Correct AnswerverifiedShow Answer

If a highly cohesive group has high performance norms, that group will have the _____ performance.

Correct AnswerverifiedShow Answer

The role of a management team is to

Correct AnswerverifiedShow Answer

Leo is a part of a 20-person team. He most likely feels that he is

Correct AnswerverifiedShow Answer

_____ differ from other work teams not only by being multicultural but also by often being geographically dispersed, being psychologically distant.

Correct AnswerverifiedShow Answer

_____ are described as different sets of expectations for how different individuals should behave.

Correct AnswerverifiedShow Answer

_____ refers to how attractive the team is to its members, how motivated members are to remain in the team, and the degree to which team members influence one another.

Correct AnswerverifiedShow Answer

_____ have specific assignments, such as research, and members usually must contribute expert knowledge and judgment.

Correct AnswerverifiedShow Answer

In the context of working relationships between teams, _____ exist when top management centralizes an activity to which a large number of other units must gain access.

Correct AnswerverifiedShow Answer

Team-based approaches to work have generated excitement. Used appropriately, teams can be powerfully effective as an)

Correct AnswerverifiedShow Answer

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