Question 1

Which of the following is a characteristic of a new team environment?

Accepted Answer

A)   Everyone works to continuously improve methods and processes.
B)   Managers alone determine and plan the work.
C)   Jobs are narrowly defined.
D)   Cross-training is viewed as inefficient.
E)   Managers alone determine best work processes.F) A) and D)
G) None of the above

Question 2

_____ refers to a team strategy that entails simultaneously emphasizing internal team building and achieving external visibility.

Accepted Answer

A)   Informing
B)   Probing
C)   Liquidating
D)   Parading
E)   CrowdsourcingF) B) and D)
G) C) and D)

Question 3

Job skills learnt by working in a team are not transferable to new positions.

Accepted Answer

A) True 
 B)False

Question 4

An)  _____ is a collection of people who interact to undertake a task but do not necessarily perform as a unit or achieve significant performance improvements.

Accepted Answer

A)   group
B)   environment
C)   team
D)   system
E)   sampleF) B) and C)
G) C) and E)

Question 5

Describe the roles at which superior team leaders are effective.

Accepted Answer

Superior team leader...

Question 6

An)  _____ is created when managers are called on to mediate conflict between two organizational units.

Accepted Answer

A)   service relationship
B)   work flow relationship
C)   stabilization relationship
D)   audit relationship
E)   liaison relationshipF) B) and E)
G) A) and B)

Question 7

In the _____ stage of team development, group members agree on their shared goals and standards, leading to the development of close relationships.

Accepted Answer

A)   storming
B)   norming
C)   declining
D)   performing
E)   formingF) C) and E)
G) C) and D)

Question 8

In the context of managing lateral relationships, a gatekeeper refers to a

Accepted Answer

A)   team member who perceives that his or her interests are being opposed or negatively affected by another member in the same team.
B)   team leader who empowers team members to share information and participate in decision making.
C)   team member who believes that his or her individual contributions are not important for the team.
D)   team coach who practices supervisory leadership to lead his or her team.
E)   team member who keeps abreast of current developments and provides the team with relevant information.F) B) and E)
G) C) and D)

Question 9

When teams are highly dependent on outside groups, parading is the best strategy.

Accepted Answer

A) True 
 B)False

Question 10

Accepted Answer

A)   declining
B)   storming
C)   forming
D)   performing
E)   normingF) A) and B)
G) A) and E)

Question 11

In the _____ stage of team development, the group channels its energies into executing its tasks.

Accepted Answer

A)   declining
B)   norming
C)   adjourning
D)   storming
E)   performingF) C) and D)
G) All of the above

Question 12

When people have problems in business-to-business e-commerce, they tend to behave competitively and defensively rather than collaboratively.

Accepted Answer

A) True 
 B)False

Question 13

In an)  _____ leadership approach, the team leader seeks input from group members for decisions, provides assignments and experiences to develop members' skills and abilities, coordinates group effort, and the like.

Accepted Answer

A)   autocratic
B)   participative
C)   supervisory
D)   dictatorial
E)   teamF) B) and C)
G) All of the above

Question 14

_____ is a strong response in which people focus strictly on their own wishes and are unwilling to recognize the other person's concerns.

Accepted Answer

A)   Accomodation
B)   Compromise
C)   Competing
D)   Collaboration
E)   CooperationF) A) and B)
G) A) and C)

Question 15

Self-managed teams are seldom found in manufacturing.

Accepted Answer

A) True 
 B)False

Question 16

Under which of the following conditions is a social facilitation effect maintained?

Accepted Answer

A)   Performance goals are ambiguous.
B)   Group members do not know each other.
C)   Group members believe that their lack of effort will go undetected.
D)   The task is meaningful to the people working on it.
E)   The culture supports individualism.F) B) and D)
G) C) and D)

Question 17

What are the characteristics of a new team environment?

Accepted Answer

The characteristics ...

Question 18

Teams do not function in a vacuum; they are _____ with other teams.

Accepted Answer

A)   independent
B)   dependent
C)   interdependent
D)   intradependent
E)   unreliantF) A) and C)
G) C) and D)

Question 19

_____ coordinate and provide directions to the subunits under their jurisdiction and integrate work among subunits.

Accepted Answer

A)   Management teams
B)   Focus groups
C)   Interest groups
D)   Parallel teams
E)   Project teamsF) A) and B)
G) C) and D)

Question 20

If team members are to be rewarded differentially, then decisions should be made by

Accepted Answer

A)   the boss only.
B)   external customers.
C)   internal peers.
D)   the team members.
E)   another team.F) A) and E)
G) A) and D)

Exam 12: Teamwork

Correct Answer
verified

If team members are to be rewarded differentially, then decisions should be made by

Correct Answer
verified

In an) _____ leadership approach, the team leader seeks input from group members for decisions, provides assignments and experiences to develop members' skills and abilities, coordinates group effort, and the like.

Correct Answer
verified

When people have problems in business-to-business e-commerce, they tend to behave competitively and defensively rather than collaboratively.

Correct Answer
verified

_____ coordinate and provide directions to the subunits under their jurisdiction and integrate work among subunits.

Correct Answer
verified

In the _____ stage of team development, group members agree on their shared goals and standards, leading to the development of close relationships.

Correct Answer
verified

An) _____ is a collection of people who interact to undertake a task but do not necessarily perform as a unit or achieve significant performance improvements.

Correct Answer
verified

_____ is a strong response in which people focus strictly on their own wishes and are unwilling to recognize the other person's concerns.

Correct Answer
verified

When teams are highly dependent on outside groups, parading is the best strategy.

Correct Answer
verified

Job skills learnt by working in a team are not transferable to new positions.

Correct Answer
verified

An) _____ is created when managers are called on to mediate conflict between two organizational units.

Correct Answer
verified

Under which of the following conditions is a social facilitation effect maintained?

Correct Answer
verified

Self-managed teams are seldom found in manufacturing.

Correct Answer
verified

_____ refers to a team strategy that entails simultaneously emphasizing internal team building and achieving external visibility.

Correct Answer
verified

Describe the roles at which superior team leaders are effective.

Correct Answer
verified
Superior team leader...
View Answer

In the _____ stage of team development, the group channels its energies into executing its tasks.

Correct Answer
verified

Which of the following is a characteristic of a new team environment?

Correct Answer
verified

In the context of managing lateral relationships, a gatekeeper refers to a

Correct Answer
verified

What are the characteristics of a new team environment?

Correct Answer
verified
The characteristics ...
View Answer

Teams do not function in a vacuum; they are _____ with other teams.

Correct Answer
verified

Exam 12: Teamwork

Correct AnswerverifiedShow Answer

If team members are to be rewarded differentially, then decisions should be made by

Correct AnswerverifiedShow Answer

In an) _____ leadership approach, the team leader seeks input from group members for decisions, provides assignments and experiences to develop members' skills and abilities, coordinates group effort, and the like.

Correct AnswerverifiedShow Answer

When people have problems in business-to-business e-commerce, they tend to behave competitively and defensively rather than collaboratively.

Correct AnswerverifiedShow Answer

_____ coordinate and provide directions to the subunits under their jurisdiction and integrate work among subunits.

Correct AnswerverifiedShow Answer

In the _____ stage of team development, group members agree on their shared goals and standards, leading to the development of close relationships.

Correct AnswerverifiedShow Answer

An) _____ is a collection of people who interact to undertake a task but do not necessarily perform as a unit or achieve significant performance improvements.

Correct AnswerverifiedShow Answer

_____ is a strong response in which people focus strictly on their own wishes and are unwilling to recognize the other person's concerns.

Correct AnswerverifiedShow Answer

When teams are highly dependent on outside groups, parading is the best strategy.

Correct AnswerverifiedShow Answer

Job skills learnt by working in a team are not transferable to new positions.

Correct AnswerverifiedShow Answer

An) _____ is created when managers are called on to mediate conflict between two organizational units.

Correct AnswerverifiedShow Answer

Under which of the following conditions is a social facilitation effect maintained?

Correct AnswerverifiedShow Answer

Self-managed teams are seldom found in manufacturing.

Correct AnswerverifiedShow Answer

_____ refers to a team strategy that entails simultaneously emphasizing internal team building and achieving external visibility.

Correct AnswerverifiedShow Answer

Describe the roles at which superior team leaders are effective.

Correct AnswerverifiedSuperior team leader...View AnswerShow Answer

In the _____ stage of team development, the group channels its energies into executing its tasks.

Correct AnswerverifiedShow Answer

Which of the following is a characteristic of a new team environment?

Correct AnswerverifiedShow Answer

In the context of managing lateral relationships, a gatekeeper refers to a

Correct AnswerverifiedShow Answer

What are the characteristics of a new team environment?

Correct AnswerverifiedThe characteristics ...View AnswerShow Answer

Teams do not function in a vacuum; they are _____ with other teams.

Correct AnswerverifiedShow Answer

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Correct Answer
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Correct Answer
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Correct Answer
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Superior team leader...
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The characteristics ...
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