Question 1

To respond to their environment, managers and companies have a number of options, which can be grouped into three categories. Describe each of these categories.

Accepted Answer

To respond to their environmen...

Question 2

Which of the following can be a useful clue about an organization's culture?

Accepted Answer

A)   who is hired and fired
B)   information printed in the media
C)   the macroenvironment
D)   environmental scanning
E)   the industrial environmentF) B) and C)
G) D) and E)

Question 3

Which of the following is a common barrier to entry?

Accepted Answer

A)   distribution channels
B)   final consumers
C)   bargaining power of buyers
D)   demographics
E)   switching costsF) A) and B)
G) A) and C)

Question 4

Lindsay Pharmacy Corp. and Allman Medicines Corp. have joined forces with one another to fight for health care reform. This action of the two companies is referred to as

Accepted Answer

A)   merger.
B)   coalition.
C)   domain selection.
D)   benchmarking.
E)   competitive aggression.F) A) and D)
G) None of the above

Question 5

_____ occurs when weaker companies are eliminated, and the strong companies survive.

Accepted Answer

A)   Cannibalization
B)   Downsizing
C)   Scaffolding
D)   Industry shakeout
E)   Economic fluctuationF) B) and C)
G) A) and C)

Question 6

Environmental uncertainty means that managers do not have enough information about the environment to understand or predict the future.

Accepted Answer

A) True 
 B)False

Question 7

A decentralized, organic approach with mutual adjustment for managing uncertainty is ideal for which of the following environments?

Accepted Answer

A)   stable and complex
B)   complex and dynamic
C)   simple and stable
D)   dynamic and simple
E)   stable and dynamicF) B) and C)
G) C) and D)

Question 8

Which of the following is the deepest level of organizational culture?

Accepted Answer

A)   unconscious assumptions
B)   values
C)   desirable behaviors
D)   individual talents
E)   ancillary activitiesF) A) and B)
G) B) and D)

Question 9

_____ refers to absorbing new elements into an organization's leadership structure to avert threats to its stability or existence.

Accepted Answer

A)   Coalition
B)   Contracting
C)   Cooptation
D)   Buffering
E)   SmoothingF) B) and E)
G) A) and E)

Question 10

When predicting the costs for her company, Jane is engaging in

Accepted Answer

A)   forecasting.
B)   competitive intelligence.
C)   environmental scanning.
D)   benchmarking.
E)   scenario development.F) A) and B)
G) B) and C)

Question 11

Bayne Corp. announced that it was selling off its pork division in order to realign itself more competitively in the marketing of its other products. This is an example of managing the task environment through

Accepted Answer

A)   diversification.
B)   acquisition.
C)   merger.
D)   divestiture.
E)   domain selection.F) A) and B)
G) All of the above

Question 12

The growth of contingent workers in the U.S. labor force due to unpredictable labor demand is an illustration of

Accepted Answer

A)   adapting at the core.
B)   process flexibility.
C)   buffering.
D)   smoothing.
E)   empowerment.F) B) and C)
G) All of the above

Question 13

_____ means that managers do not have enough information about the surroundings needed to understand or predict the future.

Accepted Answer

A)   Competitive intelligence
B)   Environmental uncertainty
C)   Minimization
D)   Disinformation
E)   Observational inadequacyF) B) and E)
G) A) and B)

Question 14

In ______ supplies are created of excess resources in case of unpredictable needs.

Accepted Answer

A)   hoarding
B)   smoothing
C)   yielding
D)   flocking
E)   bufferingF) B) and C)
G) B) and D)

Question 15

Identify the environmental factor that is formed by an attractive environment.

Accepted Answer

A)   low customer bargaining power
B)   few entry barriers
C)   many competitors
D)   many substitutes
E)   complementary productsF) A) and B)
G) B) and C)

Question 16

The analysis of the competitive environment in Scenario B)  that you have conducted utilized the work of

Accepted Answer

A)   Frederick Taylor.
B)   Michael Porter.
C)   Abraham Maslow.
D)   Douglas McGregor.
E)   Lillian Gilbreth.F) D) and E)
G) C) and D)

Question 17

Which of the following elements of the macroenvironment was part of Cathy's findings in Scenario A) ?

Accepted Answer

A)   sustainability
B)   psychology
C)   philosophy
D)   sociology
E)   technologyF) A) and B)
G) A) and C)

Question 18

List the actions and attitudes that reflect excellent customer service. Illustrate each from your own experiences as either a customer or a service provider.

Accepted Answer

Answers will vary, yet should ...

Question 19

Discuss the impact of immigration on the labor force of the United States.

Accepted Answer

A factor that significantly influences t...

Question 20

When an industry matures, profits drop.

Accepted Answer

A) True 
 B)False

Exam 3: The Organizational Environment and Culture

_____ refers to absorbing new elements into an organization's leadership structure to avert threats to its stability or existence.

Correct AnswerverifiedShow Answer

To respond to their environment, managers and companies have a number of options, which can be grouped into three categories. Describe each of these categories.

Correct AnswerverifiedTo respond to their environmen...View AnswerShow Answer

Which of the following is the deepest level of organizational culture?

Correct AnswerverifiedShow Answer

_____ occurs when weaker companies are eliminated, and the strong companies survive.

Correct AnswerverifiedShow Answer

Environmental uncertainty means that managers do not have enough information about the environment to understand or predict the future.

Correct AnswerverifiedShow Answer

When predicting the costs for her company, Jane is engaging in

Correct AnswerverifiedShow Answer

The analysis of the competitive environment in Scenario B) that you have conducted utilized the work of

Correct AnswerverifiedShow Answer

Discuss the impact of immigration on the labor force of the United States.

Correct AnswerverifiedA factor that significantly influences t...View AnswerShow Answer

When an industry matures, profits drop.

Correct AnswerverifiedShow Answer

_____ means that managers do not have enough information about the surroundings needed to understand or predict the future.

Correct AnswerverifiedShow Answer

Lindsay Pharmacy Corp. and Allman Medicines Corp. have joined forces with one another to fight for health care reform. This action of the two companies is referred to as

Correct AnswerverifiedShow Answer

Identify the environmental factor that is formed by an attractive environment.

Correct AnswerverifiedShow Answer

Which of the following elements of the macroenvironment was part of Cathy's findings in Scenario A) ?

Correct AnswerverifiedShow Answer

Which of the following is a common barrier to entry?

Correct AnswerverifiedShow Answer

List the actions and attitudes that reflect excellent customer service. Illustrate each from your own experiences as either a customer or a service provider.

Correct AnswerverifiedAnswers will vary, yet should ...View AnswerShow Answer

In ______ supplies are created of excess resources in case of unpredictable needs.

Correct AnswerverifiedShow Answer

Which of the following can be a useful clue about an organization's culture?

Correct AnswerverifiedShow Answer

A decentralized, organic approach with mutual adjustment for managing uncertainty is ideal for which of the following environments?

Correct AnswerverifiedShow Answer

Bayne Corp. announced that it was selling off its pork division in order to realign itself more competitively in the marketing of its other products. This is an example of managing the task environment through

Correct AnswerverifiedShow Answer

The growth of contingent workers in the U.S. labor force due to unpredictable labor demand is an illustration of

Correct AnswerverifiedShow Answer

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To respond to their environmen...
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A factor that significantly influences t...
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Answers will vary, yet should ...
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