Question 1

Which of the following statements about managers is true?

Accepted Answer

A)  It is more important for managers to be efficient than to be effective.
B)  It is more important for managers to be effective than to be efficient.
C)  Low-level managers should be efficient,while high-level managers should be effective.
D)  Low-level managers should be effective,while high-level managers should be efficient.
E)  The best managers maintain a clear focus on both effectiveness and efficiency.F) A) and B)
G) C) and E)

Question 2

Gerard is a general manager for Handy Dandy Corp. ,a tool-manufacturing firm.He is considering some changes to the production floor,which include layout adjustments and the purchase of new equipment to improve efficiency.He also wants to promote one of his employees to team leader.Which of the following functions of management is Gerard performing?

Accepted Answer

A)  planning
B)  training
C)  leading
D)  organizing
E)  controllingF) A) and B)
G) A) and E)

Question 3

The need for interpersonal and communication skills fades as a manager moves from the lower levels of an organization into the upper management arena.

Accepted Answer

A) True 
 B)False

Question 4

As a regional manager for Prism Paints,Fiona spends most of her time training new sales managers and making sure that information coming from headquarters reaches the company's branches.In this case,Fiona would best be described as a(n) ________ manager.

Accepted Answer

A)  frontline
B)  tactical
C)  operational
D)  top-level
E)  strategicF) C) and D)
G) B) and E)

Question 5

Cost competitiveness involves

Accepted Answer

A)  sacrificing quality to keep costs low.
B)  increasing prices to boost profits.
C)  pricing products at a level attractive to consumers.
D)  managing costs by being effective.
E)  offering high-quality products at higher prices.F) A) and D)
G) None of the above

Question 6

________ involves monitoring performance and making necessary changes.

Accepted Answer

A)  Budgeting
B)  Planning
C)  Organizing
D)  Leading
E)  ControllingF) All of the above
G) A) and E)

Question 7

As one of the key management functions,leading focuses on a manager's efforts to

Accepted Answer

A)  mobilize people to contribute their ideas.
B)  build organizations that are flexible and adaptive.
C)  make sure goals are met.
D)  identify opportunities for sustainable advantage.
E)  build a dynamic organization.F) All of the above
G) B) and D)

Question 8

Scenario D.Luxe Slumber is a company that produces high-quality mattresses.Omar,the CEO,makes all the business deals for the company.He negotiates with suppliers and gets new customers and business for the company.Charles communicates his vision for the company and what he would like it to achieve to Ana,who lays out plans to make possible the execution of that vision.Ana delegates the work accordingly by communicating to the sales and production managers Omar's vision and what he requires of them.Irving,a floor manager,makes sure that the workers do their jobs at the required pace to meet the targets and goals of the company.
-By creating objectives and communicating them to the rest of the organization,Ana is performing the function of a(n) ________ manager.

Accepted Answer

A)  strategic
B)  operations
C)  frontline
D)  tactical
E)  top-levelF) B) and D)
G) D) and E)

Question 9

It is sufficient for a manager to pay attention to one of the four management functions as long as he or she is very skillful at it.

Accepted Answer

A) True 
 B)False

Question 10

Differentiate between the various management levels in an organization.

Accepted Answer

Student answers will vary but should dem...

Question 11

What is Web 2.0?

Accepted Answer

A)  social networking sites that allow users to publish and share information
B)  an advanced type of search engine that disregards most unusable data
C)  a type of Internet platform that displays information but does not have interactivity
D)  a program that allows businesses to sell merchandise on the Internet more securely
E)  a new form of web-based video communications technologyF) B) and D)
G) A) and D)

Question 12

A global company can be headquartered anywhere,but usually most of its employees come from the organization's home country.

Accepted Answer

A) True 
 B)False

Question 13

Which of the following is true of speed as a success driver of organizational performance?

Accepted Answer

A)  It is defined as the excellence of a product.
B)  The requirement for speed has decreased with time.
C)  Faster companies are more likely to be losers.
D)  It separates the winners from the losers.
E)  It is no longer considered as a strategic imperative.F) A) and E)
G) B) and C)

Question 14

Identify and describe one decisional role,one informational role,and one interpersonal role that managers fulfill.

Accepted Answer

Student answers will vary but should dem...

Question 15

When individuals view themselves as employees and expect their employers to tell them what to do and give them pay and benefits,those individuals are acting as

Accepted Answer

A)  self-reliant employees.
B)  agents for social capital.
C)  passive employees.
D)  emotionally intelligent employees.
E)  connected team members.F) None of the above
G) B) and C)

Question 16

Which of the following is true of globalization?

Accepted Answer

A)  The pace of change is slowing down.
B)  Only large companies are affected by globalization.
C)  Globalization is decreasing competition among companies.
D)  A company's talent can come from anywhere.
E)  The global marketplace is stable and unchanging.F) B) and C)
G) A) and D)

Question 17

Individuals' conceptual and decision-making skills

Accepted Answer

A)  are most important early in their career.
B)  involve the ability to perform a specialized task using a specific method.
C)  are often referred to as people skills.
D)  become less important to them as they rise higher in the company.
E)  become more important to them as they grow in the company.F) D) and E)
G) B) and C)

Question 18

Which of the following involves keeping costs low enough so that a company can realize profits while pricing its products at levels that are attractive to consumers?

Accepted Answer

A)  total quality
B)  cost competitiveness
C)  sustainability
D)  innovation
E)  efficiencyF) B) and D)
G) None of the above

Question 19

For the past five years,Maury has worked at the Windsor Grand Desert Time-Share Resort in Las Vegas,Nevada,starting out as a junior salesperson and rising to become a sales lead,with the highest sales numbers on his team two years running.Recently Maury was offered a promotion to Frontline Sales Manager.Which of the following duties is he most likely to perform in his new role?

Accepted Answer

A)  meeting regularly with the CEO and COO to discuss long-range sales goals
B)  translating the goals and plans of strategic managers into concrete objectives
C)  conceptualizing the long-term strategies the resort will need to stay competitive
D)  interpreting and communicating the priorities of top management to the other sales managers
E)  recruiting new sales associates and motivating sales team leadersF) A) and E)
G) B) and D)

Question 20

Liu focuses on assembling and coordinating the people,equipment,and supplies that his company needs to achieve its goals.What management function does Liu emphasize in his work?

Accepted Answer

A)  planning
B)  leading
C)  controlling
D)  sustaining
E)  organizingF) C) and D)
G) B) and E)

Exam 1: Managing and Performing

________ involves monitoring performance and making necessary changes.

Correct Answer
verified

Correct Answer
verified

Cost competitiveness involves

Correct Answer
verified

The need for interpersonal and communication skills fades as a manager moves from the lower levels of an organization into the upper management arena.

Correct Answer
verified

Differentiate between the various management levels in an organization.

Correct Answer
verified
Student answers will vary but should dem...
View Answer

Which of the following is true of speed as a success driver of organizational performance?

Correct Answer
verified

What is Web 2.0?

Correct Answer
verified

Liu focuses on assembling and coordinating the people,equipment,and supplies that his company needs to achieve its goals.What management function does Liu emphasize in his work?

Correct Answer
verified

A global company can be headquartered anywhere,but usually most of its employees come from the organization's home country.

Correct Answer
verified

Which of the following involves keeping costs low enough so that a company can realize profits while pricing its products at levels that are attractive to consumers?

Correct Answer
verified

As a regional manager for Prism Paints,Fiona spends most of her time training new sales managers and making sure that information coming from headquarters reaches the company's branches.In this case,Fiona would best be described as a(n) ________ manager.

Correct Answer
verified

Identify and describe one decisional role,one informational role,and one interpersonal role that managers fulfill.

Correct Answer
verified
Student answers will vary but should dem...
View Answer

Which of the following is true of globalization?

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Which of the following statements about managers is true?

Correct Answer
verified

As one of the key management functions,leading focuses on a manager's efforts to

Correct Answer
verified

It is sufficient for a manager to pay attention to one of the four management functions as long as he or she is very skillful at it.

Correct Answer
verified

Individuals' conceptual and decision-making skills

Correct Answer
verified

When individuals view themselves as employees and expect their employers to tell them what to do and give them pay and benefits,those individuals are acting as

Correct Answer
verified

Exam 1: Managing and Performing

________ involves monitoring performance and making necessary changes.

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Cost competitiveness involves

Correct AnswerverifiedShow Answer

The need for interpersonal and communication skills fades as a manager moves from the lower levels of an organization into the upper management arena.

Correct AnswerverifiedShow Answer

Differentiate between the various management levels in an organization.

Correct AnswerverifiedStudent answers will vary but should dem...View AnswerShow Answer

Which of the following is true of speed as a success driver of organizational performance?

Correct AnswerverifiedShow Answer

What is Web 2.0?

Correct AnswerverifiedShow Answer

Liu focuses on assembling and coordinating the people,equipment,and supplies that his company needs to achieve its goals.What management function does Liu emphasize in his work?

Correct AnswerverifiedShow Answer

A global company can be headquartered anywhere,but usually most of its employees come from the organization's home country.

Correct AnswerverifiedShow Answer

Which of the following involves keeping costs low enough so that a company can realize profits while pricing its products at levels that are attractive to consumers?

Correct AnswerverifiedShow Answer

As a regional manager for Prism Paints,Fiona spends most of her time training new sales managers and making sure that information coming from headquarters reaches the company's branches.In this case,Fiona would best be described as a(n) ________ manager.

Correct AnswerverifiedShow Answer

Identify and describe one decisional role,one informational role,and one interpersonal role that managers fulfill.

Correct AnswerverifiedStudent answers will vary but should dem...View AnswerShow Answer

Which of the following is true of globalization?

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Which of the following statements about managers is true?

Correct AnswerverifiedShow Answer

As one of the key management functions,leading focuses on a manager's efforts to

Correct AnswerverifiedShow Answer

It is sufficient for a manager to pay attention to one of the four management functions as long as he or she is very skillful at it.

Correct AnswerverifiedShow Answer

Individuals' conceptual and decision-making skills

Correct AnswerverifiedShow Answer

When individuals view themselves as employees and expect their employers to tell them what to do and give them pay and benefits,those individuals are acting as

Correct AnswerverifiedShow Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
Student answers will vary but should dem...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
Student answers will vary but should dem...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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