Question 1

In a new work environment, which of the following is true?

Accepted Answer

A)   People work alone.
B)   Jobs are narrowly defined.
C)   Training for nonmanagers focuses on technical skills.
D)   Cross-training is the norm.
E)   Risk taking is discouraged and punished.F) B) and E)
G) All of the above

Question 2

During the forming stage of team development, group members agree on their shared goals that results in closer relationships.

Accepted Answer

A) True 
 B)False

Question 3

Scenario A. Use the information given below to answer the questions that follow.
Your organization uses teams extensively. In your new position as Regional Manager, you will be responsible for managing several different teams: • Your team is made up of regional managers who coordinate the work of the regional employees. As with all members of this team, you joined the team when you became a manager. • You supervise the salary survey team. This team is made up of employees from around the region who have been assigned to study the organization's current salary policies and recommend changes to make the organization more competitive for the best candidates. • Many of your subordinates have also been assigned to the service enhancement team, which has been formed to design new services for your organization to provide to customers. Each member of the team was selected for his/her technical expertise and knowledge.
-The salary survey team is an example of a _____ team.

Accepted Answer

A)   work
B)   project and development
C)   parallel
D)   strategic
E)   virtualF) D) and E)
G) A) and C)

Question 4

Competing is a strong response in which people focus strictly on their own wishes and are unwilling to recognize the other person's concerns.

Accepted Answer

A) True 
 B)False

Question 5

What are the two primary reasons why cohesiveness is important in teams?

Accepted Answer

Cohesiveness is important for two primar...

Question 6

In the context of team relationships, _____ relationships are created when teams with problems call on centralized sources of expert knowledge.

Accepted Answer

A)   audit
B)   liaison
C)   advisory
D)   stabilization
E)   serviceF) A) and E)
G) A) and C)

Question 7

Which of the following is a characteristic of a new team environment?

Accepted Answer

A)   Everyone works to continuously improve methods and processes.
B)   Managers determine and plan the work.
C)   Jobs are narrowly defined.
D)   Cross-training is viewed as inefficient.
E)   Mangers determine "best methods."F) A) and E)
G) C) and D)

Question 8

_____ are different sets of expectations for how different individuals should behave.

Accepted Answer

A)   Roles
B)   Liaisons
C)   Gatekeepers
D)   Audits
E)   NormsF) None of the above
G) A) and B)

Question 9

For a cohesive group to make good decisions, it should establish a norm of constructive disagreement.

Accepted Answer

A) True 
 B)False

Question 10

Semiautonomous groups are also known as self-managing teams.

Accepted Answer

A) True 
 B)False

Question 11

In the context of roles of a superior team leader, persuading refers to:

Accepted Answer

A)   seeking information from managers, peers, and specialists, and investigating problems systematically.
B)   delegating authority, being flexible regarding team decisions, and coaching.
C)   exhibiting social and political awareness, caring for team members, and building trust.
D)   influencing team members, as well as obtaining external support for teams.
E)   boosting morale, giving support, providing humor, soothing hurt feelings, and generally exhibiting a concern with members' well-being.F) B) and C)
G) A) and E)

Question 12

In the context of roles of a superior team leader, empowering refers to:

Accepted Answer

A)   boosting morale, giving support, providing humor, soothing hurt feelings, and generally exhibiting a concern with members' well-being.
B)   influencing team members, as well as obtaining external support for teams.
C)   exhibiting social and political awareness, caring for team members, and building trust.
D)   seeking information from managers, peers, and specialists, and investigating problems systematically.
E)   delegating authority, being flexible regarding team decisions, and coaching.F) A) and D)
G) B) and C)

Question 13

In the context of managing lateral relationships, a gatekeeper refers to:

Accepted Answer

A)   a team member who perceives that his interests are being opposed or negativelyAffected by another member in the same team.
B)   a team leader who requires team members to interact frequently with outsiders, diagnose their needs, and experiment with solutions.
C)   a team member who analyses simultaneously emphasizing internal team building and achieving external visibility.
D)   a team leader who advocates making decisions with the team and then informing outsiders of their intentions.
E)   a team member who keeps abreast of current developments and provides the team with relevant information.F) A) and B)
G) C) and D)

Question 14

Which of the following holds true for a new team environment?

Accepted Answer

A)   Risk taking is discouraged and punished.
B)   Rewards are based on individual performance and contributions to team performance.
C)   Most information is "management property."
D)   Training for nonmanagers focuses on technical skills.
E)   Managers determine "best methods."F) A) and D)
G) B) and D)

Question 15

Self-managed teams coordinate and provide direction to the subunits under their jurisdiction and integrate work among subunits.

Accepted Answer

A) True 
 B)False

Question 16

In the context of roles of a superior team leader, relating refers to:

Accepted Answer

A)   seeking information from managers, peers, and specialists, and investigating problems systematically.
B)   exhibiting social and political awareness, caring for team members, and building trust.
C)   influencing team members, as well as obtaining external support for teams.
D)   delegating authority, being flexible regarding team decisions, and coaching.
E)   boosting morale, giving support, providing humor, soothing hurt feelings, and generally exhibiting a concern with members' well-being.F) A) and D)
G) A) and C)

Question 17

In _____ teams, workers are trained to do all or most of the jobs in the unit, they have no immediate supervisor, and they make decisions previously made by first-line supervisors.

Accepted Answer

A)   traditional
B)   quality
C)   semiautonomous
D)   self-managed
E)   virtualF) B) and E)
G) C) and D)

Question 18

In a team, just having fun together helps develop a deeper sense of purpose.

Accepted Answer

A) True 
 B)False

Question 19

_____ refers to a team strategy that entails simultaneously emphasizing internal team building and achieving external visibility.

Accepted Answer

A)   Informing
B)   Probing
C)   Avoiding
D)   Parading
E)   CompetingF) A) and B)
G) A) and C)

Question 20

Which of following is true of a traditional work environment?

Accepted Answer

A)   Jobs require broad skills and knowledge.
B)   Cross-training is the norm.
C)   Measured risk taking is encouraged and supported.
D)   Training for nonmanagers focuses on technical skills.
E)   Most information is freely shared at all levels.F) C) and D)
G) B) and E)

Exam 12: Teamwork

Correct Answer
verified

For a cohesive group to make good decisions, it should establish a norm of constructive disagreement.

Correct Answer
verified

Self-managed teams coordinate and provide direction to the subunits under their jurisdiction and integrate work among subunits.

Correct Answer
verified

In _____ teams, workers are trained to do all or most of the jobs in the unit, they have no immediate supervisor, and they make decisions previously made by first-line supervisors.

Correct Answer
verified

In a new work environment, which of the following is true?

Correct Answer
verified

In the context of roles of a superior team leader, relating refers to:

Correct Answer
verified

In the context of roles of a superior team leader, persuading refers to:

Correct Answer
verified

In the context of managing lateral relationships, a gatekeeper refers to:

Correct Answer
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During the forming stage of team development, group members agree on their shared goals that results in closer relationships.

Correct Answer
verified

_____ are different sets of expectations for how different individuals should behave.

Correct Answer
verified

Which of following is true of a traditional work environment?

Correct Answer
verified

In the context of team relationships, _____ relationships are created when teams with problems call on centralized sources of expert knowledge.

Correct Answer
verified

Which of the following holds true for a new team environment?

Correct Answer
verified

_____ refers to a team strategy that entails simultaneously emphasizing internal team building and achieving external visibility.

Correct Answer
verified

What are the two primary reasons why cohesiveness is important in teams?

Correct Answer
verified
Cohesiveness is important for two primar...
View Answer

In a team, just having fun together helps develop a deeper sense of purpose.

Correct Answer
verified

Semiautonomous groups are also known as self-managing teams.

Correct Answer
verified

In the context of roles of a superior team leader, empowering refers to:

Correct Answer
verified

Competing is a strong response in which people focus strictly on their own wishes and are unwilling to recognize the other person's concerns.

Correct Answer
verified

Which of the following is a characteristic of a new team environment?

Correct Answer
verified

Exam 12: Teamwork

Correct AnswerverifiedShow Answer

For a cohesive group to make good decisions, it should establish a norm of constructive disagreement.

Correct AnswerverifiedShow Answer

Self-managed teams coordinate and provide direction to the subunits under their jurisdiction and integrate work among subunits.

Correct AnswerverifiedShow Answer

In _____ teams, workers are trained to do all or most of the jobs in the unit, they have no immediate supervisor, and they make decisions previously made by first-line supervisors.

Correct AnswerverifiedShow Answer

In a new work environment, which of the following is true?

Correct AnswerverifiedShow Answer

In the context of roles of a superior team leader, relating refers to:

Correct AnswerverifiedShow Answer

In the context of roles of a superior team leader, persuading refers to:

Correct AnswerverifiedShow Answer

In the context of managing lateral relationships, a gatekeeper refers to:

Correct AnswerverifiedShow Answer

During the forming stage of team development, group members agree on their shared goals that results in closer relationships.

Correct AnswerverifiedShow Answer

_____ are different sets of expectations for how different individuals should behave.

Correct AnswerverifiedShow Answer

Which of following is true of a traditional work environment?

Correct AnswerverifiedShow Answer

In the context of team relationships, _____ relationships are created when teams with problems call on centralized sources of expert knowledge.

Correct AnswerverifiedShow Answer

Which of the following holds true for a new team environment?

Correct AnswerverifiedShow Answer

_____ refers to a team strategy that entails simultaneously emphasizing internal team building and achieving external visibility.

Correct AnswerverifiedShow Answer

What are the two primary reasons why cohesiveness is important in teams?

Correct AnswerverifiedCohesiveness is important for two primar...View AnswerShow Answer

In a team, just having fun together helps develop a deeper sense of purpose.

Correct AnswerverifiedShow Answer

Semiautonomous groups are also known as self-managing teams.

Correct AnswerverifiedShow Answer

In the context of roles of a superior team leader, empowering refers to:

Correct AnswerverifiedShow Answer

Competing is a strong response in which people focus strictly on their own wishes and are unwilling to recognize the other person's concerns.

Correct AnswerverifiedShow Answer

Which of the following is a characteristic of a new team environment?

Correct AnswerverifiedShow Answer

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Correct Answer
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Correct Answer
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Cohesiveness is important for two primar...
View Answer

Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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