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Companies with a reputation for providing opportunities for diverse employees are most likely to:


A) have a disadvantage in the labor market.
B) have a homogenous workforce.
C) take greater time in responding to environmental changes.
D) attract and retain motivated employees.
E) facilitate groupthink among its employees.

F) A) and B)
G) B) and C)

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Janice, a native Texan, works for a company in Switzerland. She is sent to head up a new facility in Hong Kong. It would be most accurate to refer to Janice as a(n) :


A) host-country national.
B) third-country national.
C) home-country national.
D) virtual expatriate.
E) expatriate.

F) B) and E)
G) A) and E)

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Future trends in the labor force include a(n) :


A) smaller labor force.
B) inexperienced labor force.
C) more homogenous labor force.
D) younger labor force.
E) bigger labor force.

F) B) and E)
G) B) and C)

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Monolithic organizations have a highly diverse employee population and take steps to involve persons from different cultural backgrounds.

A) True
B) False

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Discuss the challenges of a diverse workforce.

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A diverse workforce can bring many benef...

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Employers who have adopted onsite child care report decreased turnover, decreased absenteeism, and improved morale.

A) True
B) False

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Discuss the problem of sexual harassment at the workplace. What can organizations do to manage this problem?

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Answers may vary. Any form of unwelcome ...

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List some of the tools that organizations can use to make the most of its diverse workforce.

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Scenario C: Use the information in the following paragraph to answer the three questions below the paragraph. You are an U.S national and you have just accepted an international assignment in Sweden. On your first day in the office in Sweden, you meet several new colleagues. Lars is the manager of the office and is a Swedish citizen; he has been with the company for five years. Sylvie is from France and has also just come to Sweden to work for your company, which is a U.S based company. -Sylvie would be referred to as a(n) :


A) virtual expatriate.
B) host-country national.
C) third-country national.
D) professional expatriate.
E) interloper.

F) A) and B)
G) D) and E)

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The difference between monolithic organizations and pluralistic organizations is that:


A) monolithic organizations have much more integration.
B) pluralistic organizations do not use an affirmative action approach.
C) pluralistic organizations are marked by an absence of discrimination and prejudice.
D) pluralistic organizations have a more diverse employee population.
E) in monolithic organizations, the conflict among groups is higher.

F) C) and D)
G) B) and D)

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Scenario A: Use the information in the following paragraph to answer the four questions below the paragraph. Carmela and Penny are colleagues who are experiencing problems in their jobs. They relate their experiences to each other because they are very concerned about their situations. Carmela speaks of a conversation with her immediate supervisor in which he (the supervisor) tells her that if she agrees to spend the weekend together with him the next time they take a business trip together, he will recommend her for a promotion. It was clear, Carmela says, that "spending the weekend together" included sleeping with her supervisor. Penny has a different situation. She works in an area of the office where there are few women during the day. Her male colleagues consistently make lewd remarks about her body and attempt to show her pornographic pictures. -Carmela is, more specifically, a victim of:


A) age discrimination.
B) whistleblowing.
C) quid pro quo harassment.
D) grapevine communication.
E) free riding.

F) C) and E)
G) B) and E)

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Family issues is a reason that human resource managers cite for failure among expatriates.

A) True
B) False

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Define the term diversity in today's context.

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In Portland, Oregon, about one-fifth of the city's population consisted of various ethnic minorities, but only 12 percent of new construction employees were minorities. The city government responded to this issue by increasing minority group members' participation in public contracts. This special program taken up by the government authorities is an example of:


A) affirmative action.
B) glass ceiling.
C) nepotism.
D) recession.
E) sugging.

F) A) and B)
G) D) and E)

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The Americans with Disabilities Act (ADA), defines a disability as a physical or mental impairment that substantially limits one or more major life activities.

A) True
B) False

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Stereotypes can cost the organization dearly by stifling employees' ambition so that they don't fully contribute.

A) True
B) False

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Diversity today excludes differences in economic class.

A) True
B) False

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Scenario A: Use the information in the following paragraph to answer the four questions below the paragraph. Carmela and Penny are colleagues who are experiencing problems in their jobs. They relate their experiences to each other because they are very concerned about their situations. Carmela speaks of a conversation with her immediate supervisor in which he (the supervisor) tells her that if she agrees to spend the weekend together with him the next time they take a business trip together, he will recommend her for a promotion. It was clear, Carmela says, that "spending the weekend together" included sleeping with her supervisor. Penny has a different situation. She works in an area of the office where there are few women during the day. Her male colleagues consistently make lewd remarks about her body and attempt to show her pornographic pictures. -Penny is, more specifically, a victim of


A) age discrimination.
B) sugging.
C) workplace cohesion.
D) hostile environment.
E) ethnocentrism.

F) None of the above
G) C) and D)

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Hostile environment occurs only when submission to or rejection of sexual conduct is used as a basis for employment decisions.

A) True
B) False

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Managing diversity typically involves such basic activities as:


A) sugging.
B) heckling.
C) social loafing.
D) recruiting individuals with different backgrounds.
E) excluding minorities from the workforce.

F) B) and C)
G) A) and D)

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