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Exam 3: The Organizational Environment and Culture

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Question 1

Multiple Choice

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_____ is the process of sharing authority with employees to enhance their confidence in their ability to perform their jobs and contribute to the organization.

A) Empowerment
B) Licensing
C) Vetoing
D) Endorsement
E) Concurrence

F) D) and E)
G) B) and C)

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Question 2

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Creating supplies of excess resources in case of unpredictable needs is called

A) hoarding
B) smoothing
C) yielding
D) flocking
E) buffering

F) B) and D)
G) B) and C)

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Question 3

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Environmental scanning predicts exactly how some variable or variables will change in the future.

To respond to their environment, managers and companies have a number of options, which can be grouped into three categories. Describe each category.

Higher Wisdom University has just formed a board of trustees and invited 25 of its wealthiest alumni to join. Which of the following is the university adopting?

Open systems are all relevant forces outside a firm's boundaries.

_____ means that managers do not have enough information needed to understand or predict the future.

Scenario D. Use the information in the following paragraph to answer the four questions that follow. Margarita works for a small company, which processes and cans tomatoes and other vegetables. She reports to the CFO. It is her job to predict the costs of raw materials for the next five years. She uses various research sources including the news to learn who the competition is and what they have been doing. In fact she subscribes to an analyst e-newsletter that tells her about crop availability and weather conditions all around the globe. Every month she develops a spreadsheet for her boss indicating the type of weather conditions expected in each area of the world and thus the availability of particular crops and likely costs of these vegetables. She is also involved in a team that is investigating how to cut canning costs. They have recently met with Good Cans, a company that manufactures and cans tennis balls. Good Cans is considered the top company in the canning industry, especially around canning process knowledge and Margarita's team is comparing their processes to those of Good Cans to see how they might improve. -When predicting the costs for her company, Margarita is engaging in:

Brand identification is a barrier to entry.

Wealth and Wealth Bank utilizes the janitorial services of Rob's Scrub-All to keep their buildings clean. Rob's provides all the necessary cleaning supplies, training, background security checks (since the crew works after hours) and all other associated expenses. The other available janitorial services do not typically provide security checks and a client such as a bank would have to hire guards to watch the work of the janitors. This expense effectively limits the bank to utilizing only Rob's services. Which of the following does this illustrate?

Cooptation means absorbing new elements into the organization's leadership structure to avert threats to its stability or existence.

Which of the following is a way of redefining the boundaries of an environment a firm is in?

Clara owns a small gift shop in Carolina. She hopes the economy will rebound this fall as she has to order her Christmas merchandise and other holiday gifts in February. She wants to make sure she has enough goods for the surge in sales that the holiday season usually brings to her retail store. Here, Clara is using _____ to be sure she has enough gifts for those extra customers that she hopes will brave the economic woes and shop for holiday presents.

Exploiting a distinctive competence or improving internal efficiency for competitive advantage is known as competitive aggression.

The main difference between a final consumer and an intermediate consumer is that the final consumer:

_____ is leveling normal fluctuations at the boundaries of the environment.

Differentiate between the following four strategic maneuvers: domain selection, diversification, merger and acquisition, and divestiture.

Which of the following is the deepest level of organizational culture?

Meatorganics announced that it was selling off its pork division in order to realign itself more competitively in the marketing of its other products. This is an example of managing the task environment through:

Discuss the clues utilized to diagnose a culture.