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An approach to managing the assortment of merchandise in which a manager is assigned the responsibility for selecting all products that consumers in a market segment might view as substitutes for each other,with the objective of maximizing sales and profits in the category,is referred to as __________.


A) capacity management
B) product management
C) retail inventory management
D) category management
E) automated inventory control

F) B) and D)
G) A) and B)

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Which of the following retailers would best fit in "C" shown in Figure 16-8 above?


A) Kmart
B) Payless ShoeSource
C) Dillard's department store
D) 7-Eleven
E) Lamborghini automobile dealer

F) A) and B)
G) B) and D)

Correct Answer

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The activities related to managing the store and the merchandise in the store,which includes retail pricing,store location,retail communication,and merchandise are referred to as the __________.


A) wheel of retailing
B) distribution mix
C) retail life cycle
D) retailing mix
E) retail store positioning

F) A) and C)
G) A) and B)

Correct Answer

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Originally,filters for Mr.Coffee electric-drip coffee makers were sold through appliance and mass merchandise stores.If the company decided to sell the filters in grocery stores where customers purchased their coffee,what type of intermediaries would the company most likely hire?


A) a full-line wholesaler
B) a drop shipper
C) a food broker
D) a truck jobber
E) a manufacturer's representative

F) A) and E)
G) B) and D)

Correct Answer

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As a franchisor,Radio Shack would assist a franchisee in selecting the store location,setting up the store,advertising,and __________.


A) developing the marketing program
B) training personnel
C) offering performance bonuses
D) ordering and restocking inventory
E) paying insurance and legal fees

F) A) and B)
G) A) and C)

Correct Answer

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Franchising is a type of __________.


A) administered system
B) contractual system
C) vertically integrated chain
D) retail-sponsored cooperative
E) corporate system

F) B) and C)
G) B) and E)

Correct Answer

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Store layout,colors,lighting,and music are all considered part of a store's retail


A) sensory management plan.
B) psychological attributes.
C) antecedent attributes.
D) personality type.
E) atmosphere.

F) D) and E)
G) C) and E)

Correct Answer

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One way to assess the importance of retailing to the U.S.and global economies is to measure the


A) price asked for any one item
B) cost of goods sold
C) people employed in retailing
D) net return on capital
E) progress towards eliminating of global boundaries

F) A) and E)
G) D) and E)

Correct Answer

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