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The difference between the retailer's cost and the initial selling price is referred to as __________.


A) markup
B) maintained markup
C) markdown
D) differential markup
E) original markup

F) A) and B)
G) D) and E)

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Intermediaries that work for several producers and carry noncompetitive,complementary merchandise in an exclusive territory are referred to as __________.


A) selling agents
B) line brokers
C) distribution brokers
D) manufacturer's agents
E) brokers

F) None of the above
G) A) and B)

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A retail outlet that focuses on one type of product at very competitive or discount prices and often dominates the market is referred to as a __________.


A) general merchandise store
B) value outlet
C) hypermarket
D) category killer
E) department store

F) A) and C)
G) A) and D)

Correct Answer

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Wholly-owned extensions of the producer that perform wholesaling activities are referred to as


A) general merchandise wholesalers.
B) cash and carry wholesalers.
C) agents and brokers.
D) manufacturer's branch or sales offices.
E) merchant wholesalers.

F) A) and C)
G) All of the above

Correct Answer

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Sales per square foot is calculated by dividing


A) profit margin by selling area in square feet.
B) gross profit by selling area in square feet.
C) total sales by selling area in square feet.
D) return on investment by selling area in square feet.
E) net sales by selling area in square feet.

F) B) and E)
G) B) and C)

Correct Answer

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Intermediaries that represent a single producer and are responsible for the entire marketing function of that producer are referred to as __________.


A) brokers
B) line brokers
C) selling agents
D) distribution brokers
E) manufacturer's agents

F) A) and E)
G) All of the above

Correct Answer

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Which of the following statements about outlet stores is FALSE?


A) Outlets allow retailers to sell excess merchandise and still maintain an image of offering merchandise at full price in their primary store.
B) The recessionary economic climate has increased demand for this type of off-price retailing.
C) Increasingly,retailers are offering merchandise made expressly for the outlet division.
D) Manufacturers use outlet stores to clear excess merchandise.
E) Outlet stores attract customers who want a "corner store" environment.

F) A) and E)
G) None of the above

Correct Answer

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When Paulette first saw the dress in the store window,she knew two things.She had to own the dress,and she could not afford it at its current price.Disappointed,she left.Two weeks later,she passed by the store again and saw that the price of the dress had been reduced to one that she could afford.Specifically,the store had reduced the price by 30 percent to "move" it.Paulette was able to purchase the dress because of a(n)


A) negative markup.
B) markup elimination.
C) markdown.
D) liquidity reduction.
E) increase in net margin.

F) C) and D)
G) None of the above

Correct Answer

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Specialty discount stores that dominate the market are referred to as __________.


A) hypermarkets
B) category killers
C) value outlets
D) regional dominators
E) general merchandise stores

F) C) and E)
G) A) and B)

Correct Answer

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As a result of legislation,consumers who do not want to receive telephone calls related to a company sales efforts can


A) purchase telephones that block unwanted calls.
B) place their telephone numbers on the National Do-Not-Call Registry.
C) request phone numbers that begin with the area code 555 that automatically block telemarketing solicitors.
D) request phone numbers that begin with the area code 888 that automatically block telemarketing solicitors.
E) use an unlisted telephone number.

F) B) and E)
G) A) and C)

Correct Answer

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Retailers that integrate and leverage their stores,catalogs,and websites have seen


A) a sizeable increase in yearly sales from individual customers.
B) a small increase in yearly sales from aggregate target market segments.
C) no difference in yearly sales from individual customers.
D) a decrease in yearly sales from individual customers.
E) a large decrease in yearly sales from individual customers.

F) All of the above
G) C) and D)

Correct Answer

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In the past,television home shopping programs have attracted mostly


A) 20 to 30 year old men.
B) 30 to 40 year old women.
C) 40 to 50 year old men.
D) 40 to 60 year old women.
E) 50 to 60 year old men.

F) A) and E)
G) All of the above

Correct Answer

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Freightfinder.com is an Internet company that is called a "go-between." If a trucker needs to find a load for a particular trade lane,he or she can visit this site,list the price and available truck space,and find a company that needs a shipment moved.Since the purpose of this website is to put buyer and sellers together so that a single sale can be made,this website can be categorized as a(n) __________.


A) selling agent
B) manufacturer's representative
C) manufacturer's agent
D) broker
E) administrator

F) None of the above
G) C) and E)

Correct Answer

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Retailing's economic impact is represented by the __________.


A) the price asked for any one item for sale
B) the cost of goods sold
C) the net return on capital
D) the elimination of global boundaries
E) the annual sales of retailers

F) C) and D)
G) A) and E)

Correct Answer

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Which quadrant shown in Figure 16-8 above MOST LIKELY are specialty mass merchandisers that (1) appeal to value-conscious consumers, (2) achieve economies of scale through centralized advertising,merchandising,buying,and distribution, (3) usually have the same design,layout,and merchandise,and (4) are often referred to as "cookie-cutter" stores?


A) "A"
B) "B"
C) "C"
D) "D"
E) Can't be determined based on the information provided.

F) B) and C)
G) B) and E)

Correct Answer

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__________ retailers utilize and integrate a combination of traditional store formats and nonstore formats.


A) Progressive
B) Opportunistic
C) Multichannel
D) Cluster
E) Power

F) B) and C)
G) A) and B)

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One way to assess the importance of retailing to the U.S.and global economies is to measure the


A) price asked for any one item.
B) cost of goods sold.
C) net return on capital.
D) annual sales of retailers.
E) progress towards eliminating of global boundaries.

F) C) and D)
G) B) and D)

Correct Answer

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Off-price retailing refers to the


A) differences between the final selling price and the retailer's cost.
B) sale of brand name merchandise at lower than regular prices.
C) sales of merchandise at maintained markups.
D) amount added by the manufacturer to achieve the desired suggested retail price.
E) reduction in retail price usually expressed as the gross margin.

F) C) and E)
G) A) and C)

Correct Answer

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Coal,lumber,and chemicals,which are sold in extremely large quantities,are traditionally sold by which type of wholesaler?


A) cash and carry wholesalers
B) rack jobbers
C) truck jobbers
D) general merchandise wholesalers
E) drop shippers

F) A) and D)
G) D) and E)

Correct Answer

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Which type of wholesaler offers a relatively narrow range of products but has an extensive assortment within the product lines carried?


A) general merchandise wholesaler
B) limited-service wholesaler
C) cash and carry wholesaler
D) specialty merchandise wholesaler
E) drop shipper

F) A) and B)
G) A) and E)

Correct Answer

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