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__________ demand buyers purchase all or part of their needs for a product from a particular seller for a period of time.


A) Exclusive deals
B) Requirement contracts
C) Tying arrangements
D) Territorial dealership contracts
E) Selective promotion contracts

F) B) and E)
G) A) and C)

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Hoffman-LaRoche Ltd.and BASF AG,two international pharmaceutical companies,were ordered to pay $725 million in fines for plotting to raise and fix prices of vitamins used in virtually every home in the U.S.This is an example of how __________ forces affect the marketing environment.


A) economic
B) ecological
C) technological
D) social
E) regulatory

F) A) and B)
G) A) and C)

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In general,the trend is toward fewer gender distinctions particularly in marketing directed at which consumers?


A) seniors
B) children
C) feminists
D) females
E) young

F) All of the above
G) A) and E)

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In 1988,the Trademark Law Revision Act resulted in a major change to the Lanham Act.The change allows


A) a company to secure rights to a name before its actual use by declaring an intent to use the name.
B) products to use generic terms as trademarks.
C) inventors to apply for use of Internet domain names.
D) a company to declare trademark ownership in foreign markets.
E) products to use more than one trademark.

F) A) and D)
G) C) and E)

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Projections show that the population of the world is __________.


A) growing
B) declining
C) decreasing in Africa
D) increasing in Europe
E) decreasing in Latin America

F) B) and C)
G) C) and D)

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All of the following statements about Generation X are true EXCEPT:


A) Generation X is not prone to extravagance.
B) Generation X is replacing baby boomers as the largest segment of business travelers.
C) Generation X is the first generation to have less than the previous generation.
D) Generation X was born during the "baby bust" era because the number of children born each year was declining.
E) Generation X was born during the "echo boom" or "baby boomlet" era because the number of children born each year was rising.

F) D) and E)
G) A) and E)

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During a recessionary period,which of the following economic behavior would be expected?


A) Consumer spending would increase.
B) The use of credit would decline.
C) Taxes would increase nationally.
D) Property values would jump dramatically.
E) Consumers would use the majority of their discretionary income on entertainment.

F) All of the above
G) B) and E)

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Adjacent metropolitan statistical areas and micropolitan statistical areas may be grouped into __________ statistical areas.


A) megapolitan
B) combined
C) metropolitan
D) micropolitan
E) zip code

F) A) and D)
G) A) and C)

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During which time period did marketing focus on women's challenges of balancing family and career interests?


A) the 1960s
B) the 1970s
C) the 1980s
D) the 1990s
E) the 2000s

F) None of the above
G) A) and B)

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The country expected to have the largest population in 2050 is __________.


A) the United States
B) India
C) China
D) Russia
E) Brazil

F) B) and E)
G) A) and D)

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Which of the following statements about the marketing activities that target baby boomers is MOST ACCURATE?


A) Some educational institutions have developed degree programs that emphasize sustainable practices.
B) Some hoteliers have remodeled their rooms to make them more casual and "tech-friendly."
C) Some consumer packaged goods firms have reformulated their products to address concerns about salt,sugar,and saturated fat.
D) Some travel agencies have developed distinctive,memorable,and personal vacations (cruises,sightseeing trips,etc. )
E) Some greeting card firms have created birthday cards with sentiments designed for step parents and step children.

F) A) and E)
G) C) and E)

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According to a recent environmental scan,the United States has spent over $1 trillion on the war on terrorism since 2001.This expenditure is an example of a(n) __________ force.


A) social
B) economic
C) technological
D) competitive
E) regulatory

F) C) and D)
G) A) and B)

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Which of the following statements about the American blended family is most accurate?


A) The blended family is too small to warrant the development of a marketing program by a firm to reach its members with a product or service.
B) The rise in the divorce rate among baby busters is called a "gray divorce" because their divorce rate now exceeds 50 percent.
C) The majority of divorced people never remarry;instead,they choose to cohabitate.
D) Firms like Hallmark Cards have developed greeting cards with sentiments specifically created for step parents,step children,and step siblings.
E) The percentage of divorced couples has increased from 15 percent in 1960 to 60 percent today.

F) A) and E)
G) D) and E)

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All of the following federal laws are designed to protect consumers EXCEPT:


A) Consumer Product Safety Act.
B) FTC Act of 1914.
C) Nutritional Labeling and Education Act.
D) Digital Millennium Copyright Act.
E) Child Protection Act.

F) C) and D)
G) A) and D)

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By 2030,which racial or ethnic group will have the largest racial or ethnic population in the U.S.?


A) Asian Americans
B) Hispanics
C) African Americans
D) American Indian and other native populations
E) non-Hispanic Caucasians

F) A) and E)
G) B) and E)

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There are only three major recording labels in the world-Sony Music Entertainment,Time-Warner's Warner Music Group,and GE's Universal Music Group.They are responsible for the vast majority of music recordings that are made.Harry says that these three music companies operate as an oligopoly.Maryanne says that they operate as monopolistic competition.Explain how each came to his or her conclusion.Who is correct?

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Monopolistic competition occurs when man...

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Which of the following statements regarding social forces is most accurate?


A) Social forces can have a dramatic impact on marketing strategy.
B) As a social force,consumer incomes have more impact on marketing strategy than demographics.
C) Social forces within an organization motivate employees to improve their productivity.
D) Social forces determine all of the other environmental forces that affect an organization.
E) Of all the environmental forces,social forces are the easiest for a marketer to manipulate.

F) A) and C)
G) None of the above

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Lego,which had been selling almost exclusively to boys,recently introduced its __________ line for girls.


A) "Princess Leia" Star Wars
B) "Creator"
C) "Mindstorms"
D) "Friends"
E) "Danica Patrick" NASCAR

F) A) and B)
G) A) and C)

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Recently,ink has been developed that will conduct electricity.The application for this ink is to print circuitry that can be read electronically.This may help to drive down the cost of radio frequency (RFID) tags that are currently used in industry.This is an example of how __________ forces are applied to industry.


A) ecological
B) regulatory
C) technological
D) competitive
E) marketing mix

F) C) and E)
G) A) and D)

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An example of a dramatic __________ change is the increasing connectivity that links customers,machines,vehicles,appliances,and mobile devices to create the "Internet of Things."


A) managerial
B) technological
C) ethical
D) regulatory
E) economic

F) A) and B)
G) A) and D)

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