A) An organization can be all things to all people because it has access to all the resources it needs to discover and satisfy the needs and wants of its target markets.
B) The marketing department helps to both set an organization's direction and move it there.
C) The American Marketing Association (AMA) recently has established the definition of strategy.
D) Strategy is an organization's short-term course of action designed to deliver a specific customer experience while achieving its internal standards.
E) Only start-up organizations must develop strategies to help them (1) raise capital and (2) focus and direct their efforts to accomplish their goals.
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Multiple Choice
A) defining precise tasks,responsibilities,and deadlines.
B) executing the marketing program.
C) designing the marketing organization.
D) conducting R&D.
E) obtaining resources.
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Multiple Choice
A) opened new franchises exclusively in pre-built structures in order to save natural resources.
B) invested in research to create genetically engineered cows that will produce more hypoallergenic milk.
C) believed that "people should get their fair share of the pie" and as a result practices Fair Trade-certified sourcing.
D) limited its advertising to online media to prevent paper waste and save the rainforests from deforestation.
E) will package its next line of bulk ice cream in glass containers that not only keep the ice cream colder but are recyclable as well.
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Multiple Choice
A) competitive advantage.
B) core values.
C) core benefit proposition.
D) marketing edge.
E) viable mission.
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Multiple Choice
A) product groupings;target markets
B) target market;marketing program
C) subjective;objective
D) revenues generated;market share achieved
E) feasibility;time required to implement
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Multiple Choice
A) dogs;question marks
B) question marks;stars
C) stars;question marks
D) stars;dogs
E) question marks;dogs
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Multiple Choice
A) micromarketing;macromarketing
B) business portfolio;diversification
C) investment;divestment
D) dashboards;metrics
E) subjective;objective
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Essay
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View Answer
Multiple Choice
A) develops marketing strategies and tactics for the marketing department to implement.
B) directs overall strategy for the entire organization.
C) executes all marketing program actions to ensure consistency of performance.
D) develops overall sales projections not only for the short term but also for a period of at least two to five years.
E) supervises the hiring,firing,and training of all marketing department personnel.
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Multiple Choice
A) works most directly with the organization's target customers.
B) directs the overall strategy for the organization.
C) is most likely to change substantially over time.
D) provides more end-user analysis in order to design more customer-directed products.
E) is the level at which managers set a more specific strategic direction for their businesses to exploit value-creating opportunities.
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Multiple Choice
A) profit
B) market share
C) employee welfare
D) customer satisfaction
E) social responsibility
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Multiple Choice
A) implementation
B) control
C) development
D) planning
E) evaluation
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Multiple Choice
A) increasing sales of current products in current markets.
B) selling current products to new markets.
C) selling new products to new markets.
D) selling new products to current markets.
E) selling the same brands in both current and new markets.
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Multiple Choice
A) review.
B) execution.
C) evaluation.
D) goal revision.
E) correction.
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Multiple Choice
A) market segmentation and targeting strategy
B) price strategy
C) place strategy
D) promotion strategy
E) product/service strategy
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Multiple Choice
A) high market growth rates and high relative market shares.
B) low market growth rates but high relative market shares.
C) low market growth rates and low relative market shares.
D) high market growth rates but low relative market shares.
E) medium market growth rates and medium relative market shares.
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Multiple Choice
A) organizational tactics
B) organizational mission
C) organizational foundation
D) organizational direction
E) organizational strategies
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Multiple Choice
A) market penetration
B) product penetration
C) market development
D) product development
E) diversification
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Multiple Choice
A) customer satisfaction
B) shareholder
C) profit minimization
D) social responsibility
E) employee welfare
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Multiple Choice
A) is based solely on company perception rather than actual data.
B) considers all factors that might impact an SBU's value to an organization.
C) acts as a strong motivational tool for employees in SBUs that have been labeled "dogs" or "question marks."
D) forces a firm to place each of its SBUs in the growth-share matrix,which in turn suggests which SBUs will be cash producers or cash users in the future.
E) identifies specific marketing strategies and marketing tactics on how to solve SBU shortcomings.
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